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STORE POLICY

CUSTOM AND IMPORT CHARGES

 

Your country’s customs office may impose customs fees, import duties, taxes, and other charges to your international diamond jewelry and gems order. These additional charges required for customs clearance are the responsibility of the recipient. When you order arrives at customs, either our shipping service, or the customs clearance office will contact you directly to arrange for the payment of any charges that may be due. In some circumstances the shipper is required to pay certain duties and taxes, in advance, on a customer’s behalf. For instance, the shipper may pay an advance fee when countries require that duties and taxes be paid prior to customs release or prior to certain items clearing customs. In these instances, the shipper will assess an Advancement Fee surcharge that will be billed to the party designated to pay duties and taxes.

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PRIVACY POLICY

WHAT INFORMATION DO WE COLLECT?

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We collect information from you when you register on our site, place an order or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.

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WHAT DO WE USE YOUR INFORMATION FOR?

 

Any of the information we collect from you may be used in one of the following ways: 

  1. To personalize your experience (your information helps us to better respond to your individual needs)

  2. To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

  3. To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

  4. To process transactions

  5. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  6. To administer a contest, promotion, survey or other site feature

  7. To send periodic emails The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

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DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

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We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

YOUR CONSENT

By using our site, you consent to our web site privacy policy

PAYMENT METHODS

Credit / Debit Cards
 

Payment Methods
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